Seamless Shopify Returns Automation

Offer your customers a hassle-free way to start a Shopify return with a fully branded return portal.

Keep customers in the loop regarding their Shopify return with a customized email for every step of the process. Dramatically reduce customer support inquiries and provide a better return and exchange experience.

Auto-Approve Shopify returns to offer a smooth experience on the customer side and to increase efficiency on your team's side.

Automatically offer customers a prepaid return shipping label without any staff input through one of our carrier integrations.

Let a customer start a Shopify return directly from your confirmation email or order history without entering their order information.

Ask or require customers to upload a photo of their returned items. Your staff can review these photos in the merchant dashboard and approve or reject a return.

Implement powerful automation rules that segment customers based on order data and actions taken during the return process which can adjust options they see during and after the return process.

Process refunds completely and automatically from the comfort of your Rich Returns dashboard. Handling refunds is now easier than ever.