Bye bye email
Offer your customers a hassle-free
way to start a return with a fully branded
Keep customers in the loop regarding their return
with a customized email for every step of the process.
Dramatically reduce customer support inquiries and
provide a better experience.
Auto-Approve returns to offer a smooth experience on the customer side and to increase efficiency on your team's side.
Automatically offer customers a prepaid return label without any staff input through one of our carrier integrations.
Let a customer start a return directly from your confirmation email or order history without entering their order information. See our integration guides on how to set this up.
Ask or require customers to upload a photo of their return items (Add-On). Let staff review these photos in the merchant dashboard and approve or reject a return.
Build powerful rules that segment customers based on order data and actions taken during the return process and adjust options they see during the return process and after.