Automate your Shopify Returns

A better experience for your customers. Less hassle for you.

Bye bye email

Self-Serve Portal.

Offer your customers a hassle-free
way to start a return with a hosted
return-portal guided by a clear return
policy set by you.

Higher trust
A great customer experience
More loyal customers means more revenue

Built for Shopify

Deep Shopify integration

Exclusively built for Shopify.
Leveraging Shopify's native APIs
to offer an unparalleled returns
experience for your customers.

Seamless experience
Benefit from our Shopify Expertise
Built hand-in-hand based on Shopify merchants' feedback

Speed

Auto-Approve returns.

Auto-Approve returns to offer a smooth experience on the customer side and to increase efficiency on your team's side.

Set up Advanced Rules
Auto Approve Returns that match your criteria

Automation

Pre-Paid Return Labels.

Automatically offer customers a prepaid return label without any staff input through one of our carrier integrations.

No more "easy to loose" labels inside the box
Zero manual work for automatic labels
Know exactly what returns are coming instead of guessing who returns what when
Don't use Prepaid labels? Not a problem at all, you can use Rich Returns just as good.

Seamless experience.

Store integration.

Let a customer start a return directly from your confirmation email or order history without entering their order information. See our integration guides on how to set this up.

No manual typing of order information
Integration into your store, e.g. customer order history

Get started with Rich Returns

Built exclusively for the Shopify platform. A better experience for your customers, fewer headaches for your team. You'll be set up in minutes.

Free Trial