Deliver exceptional customer return experiences

Build trust. Increase conversion rates. Automate returns.



Automate your

Customer inquiries concerning returns take up the
majority of a customer-support rep’s workday. Let
customers self-serve while delivering an exceptional

  • Put your returns on autopilot
  • Dramatically reduce support resources for returns
  • All returns in a single beautiful dashboard

More sales

Increase conversions.

Prominently offering an easy returns-process is the
single most impactful action to convert more visitors
to customers and increase your average order value.

  • Easily build trust with visitors
  • Increase conversion rates
  • Increase AOV (average order value)

Go global

Built for growth.

Our experience with Shopify Plus merchants makes
us your trusted partner for going global with your
brand. Contact us directly for more.

  • Shopify
  • Shopify Plus
  • Global coverage



Built exclusively on the Shopify platform to bring the Best-in-Class experience to Shopify merchants. Seamlessly integrates with Intercom, Shippo and ShipStation as well as 50+ carriers from around the world.


"This is a MUST have for any store."

Their opinion - not ours
See all 4.8 star ratings on Shopify here

I needed a simple APP that will allow me to capture customer returns. This is a MUST have for any store.
Black Pearl Jewelry
Black Pearl Jewelry
The app itself is extraordinary. Very easy to navigate.
Thumbs up for the amazing support that helped me with an issue I faced.
Fit Co.
Fit Co.





  • 20 returns included per month, $0.5 per extra return
  • All Standard-features included (list below)
  • Worldclass Support




  • 100 returns included per month, $0.5 per extra return
  • All features from STANDARD
  • Language customization
  • Business insights: CSV exports
  • Worldclass Support (Preferred)




  • 400 returns included per month, $0.50 per extra return
  • All features from PRO
  • Multichannel RMAs
  • Intercom integration
  • Worldclass Support (Preferred)




  • 1000 returns included per month, $0.50 per extra return
  • All features from PREMIUM
  • Multichannel RMAs
  • API access (coming soon)
  • Worldclass Support (Dedicated)

Selected features

We are adding new features
every week

Built exclusively for Shopify and Shopify Plus merchants
Works globally (- not US only -)
Multi-language support
Multi-currency support
Create Pre-Paid return labels for your customers
Connect with 50+ carriers around the world, including USPS, FedEx, UPS, DHL, Canada Post, Deutsche Post, Purolator, Asendia, Australia Post, Hermes, Sendle, and more (through Shippo and ShipStation)
Shippo and ShipStation integration
Beautiful self-service returns center for your customers (looks great on mobile, too)
Customize the portal to match your brand
Dashboard to manage all your returns
Analytics dashboard with Real-Time return metrics
Exclude products or categories
Customizable email notifications
Custom return reasons
Custom return period for returns
Multiple Items Per Return
Capture Customer Comments
Bring Your Own Label
Customer Photo Uploads (Add-On)
Auto-accept return-requests
Charge restocking fees
Charge shipping-label fees
Custom return options
...and more advanced return settings
Using Intercom? Put Rich Returns right into your Intercom-widget (on selected plans)
Multichannel RMAs (on selected plans)
CSV exports of returns-data for deep business insights (on selected plans)
GDPR compliant (we are privacy freaks)
Worldclass support