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Deliver exceptional customer return experiences

Build trust. Increase conversion rates. Automate returns.

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Automate

Automate your
returns.

Customer inquiries concerning returns take up the
majority of a customer-support rep’s workday. Let
customers self-serve while delivering an exceptional
experience.

  • Put your returns on autopilot
  • Dramatically reduce support resources for returns
  • All returns in a single beautiful dashboard

More sales

Increase conversions.

Prominently offering an easy returns-process is the
single most impactful action to convert more visitors
to customers and increase your average order value.

  • Easily build trust with visitors
  • Increase conversion rates
  • Increase AOV (average order value)

Go global

Built for growth.

Our experience with Shopify Plus merchants makes
us your trusted partner for going global with your
brand. Contact us directly for more.

  • Shopify
  • Shopify Plus
  • Global coverage

Integrate

Integrations

Built exclusively on the Shopify platform to bring the Best-in-Class experience to Shopify merchants. Seamlessly integrates with Intercom, Shippo and ShipStation as well as 50+ carriers from around the world.

return-management-software-integrations-rich-commerce-shopify

"This is a MUST have for any store."

Their opinion - not ours
See all 4.8 star ratings on Shopify here

I needed a simple APP that will allow me to capture customer returns. This is a MUST have for any store.
Black Pearl Jewelry
Black Pearl Jewelry
The app itself is extraordinary. Very easy to navigate.
LUNA-CASES
LUNA-CASES
Thumbs up for the amazing support that helped me with an issue I faced.
Fit Co.
Fit Co.

Selected features

We are adding new features
every week

Built exclusively for Shopify and Shopify Plus merchants
Works globally (- not US only -)
Multi-language support
Multi-currency support
Create Pre-Paid return labels for your customers
Connect with 50+ carriers around the world, including USPS, FedEx, UPS, DHL, Canada Post, Deutsche Post, Purolator, Asendia, Australia Post, Hermes, Sendle, and more (through Shippo and ShipStation)
Shippo and ShipStation integration
Beautiful self-service returns center for your customers (mobile optimized as well)
Customize the portal to match your brand
Dashboard to manage all your returns
Analytics dashboard with Real-Time return metrics
Exclude products or categories
Customizable email notifications
Custom return reasons
Custom return period for returns
Multiple Items Per Return
Capture Customer Comments
Bring Your Own Label
Customer Photo Uploads (available as paid Add-On)
Auto-accept return-requests
Variant exchanges (Pro Plan)
Echange orders (Premium Plan)
Charge restocking fees
Charge shipping-label fees
Custom return options
CSV exports of returns-data for deep business insights (Pro Plan)
...and more advanced return settings
Using Intercom? Put Rich Returns right into your Intercom-widget (on selected plans)
Multichannel RMAs (on selected plans)
GDPR compliant (we are privacy freaks)
Worldclass support