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Deliver exceptional customer return experiences

Build trust. Increase conversion rates. Automate returns.

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Automate

Automate your
returns.

Customer inquiries concerning returns take up the
majority of a customer-support rep’s workday. Let
customers self-serve while delivering an exceptional
experience.

  • Put your returns on autopilot
  • Dramatically reduce support resources for returns
  • All returns in a single beautiful dashboard

More sales

Increase conversions.

Prominently offering an easy returns-process is the
single most impactful action to convert more visitors
to customers and increase your average order value.

  • Easily build trust with visitors
  • Increase conversion rates
  • Increase AOV (average order value)

Integrate

Integrations

Built exclusively on the Shopify platform to bring the Best-in-Class experience to Shopify merchants. Seamlessly integrates with Intercom and Shippo as well as 50+ carriers from around the world.

return-management-software-integrations-rich-commerce-shopify

"This is a MUST have for any store."

Their opinion - not ours
See all 4.8 star ratings on Shopify here

I needed a simple APP that will allow me to capture customer returns. This is a MUST have for any store.
Black Pearl Jewelry
Black Pearl Jewelry
The app itself is extraordinary. Very easy to navigate.
LUNA-CASES
LUNA-CASES
Thumbs up for the amazing support that helped me with an issue I faced.
Fit Co.
Fit Co.

Plans

Standard

$9.00

Monthly

  • 20 returns included per month, $0.5 per extra return
  • All features included (list below)
  • Worldclass Support

Pro

$29.00

Monthly

  • 100 returns included per month, $0.5 per extra return
  • All features included (list below)
  • Worldclass Support

Premium

$99.00

Monthly

  • 400 returns included per month, $0.5 per extra return
  • All features included (list below)
  • Worldclass Support

Selected features

We are adding new features
every week

Works internationally (not US only)
Multi-language support
Multi-currency support
Create Pre-Paid return labels for your customers
Connect with 50+ carriers around the world, including USPS, FedEx, UPS, DHL, Canada Post, Deutsche Post, Purolator, Asendia, Australia Post, Hermes, Sendle, and more (through Shippo)
Beautiful self-service returns center for your customers (looks great on mobile, too)
Customize the portal to match your brand
Dashboard to manage all your returns
Analytics dashboard with Real-Time return metrics
Exclude products or categories
Customizable email notifications
Custom return reasons
Custom return period for returns
Multiple Items Per Return
Capture Customer Comments
Bring Your Own Label
Auto-accept return-requests
Restocking fees
Shipping-label fees
...and more advanced return settings
Using Intercom? Put Rich Returns right into your Intercom-widget
GDPR compliant (we are privacy freaks)
Worldclass support