Looking for a Loop Returns alternative?

Rich Returns is a fast and modern Returns Management Platform built for Shopify.

Trusted by Shopify merchants in 70+ countries.


Automate your

Customer inquiries concerning returns take up the
majority of a customer-support rep’s workday. Let
customers self-serve while delivering an exceptional

  • Put your returns on autopilot
  • Dramatically reduce support resources for returns
  • All returns in a single beautiful dashboard

Drive Loyalty

One Click Exchanges
for your customers.

Offer an unparalleled experience
and drive more exchanges. Increase
CLV by making customers actually
come back with a seamless process.

  • No manual back and forth for customer support
  • Seamless selection of another variant
  • Live inventory check

Bye bye email

Branded Return Portal.

Offer your customers a hassle-free
way to start a return with a fully branded

  • Higher trust
  • A great customer experience
  • More loyal customers means more revenue
  • Fully customizable: Texts, logos, backgrounds, colors

"This is a MUST have for any store."

Their opinion - not ours
See all 4.8 star ratings on Shopify here

I needed a simple APP that will allow me to capture customer returns. This is a MUST have for any store.
Black Pearl Jewelry
Black Pearl Jewelry
The app itself is extraordinary. Very easy to navigate.
Thumbs up for the amazing support that helped me with an issue I faced.
Fit Co.
Fit Co.

Get started with Rich Returns

Built exclusively for the Shopify platform. A better experience for your customers, fewer headaches for your team. You'll be set up in minutes.

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