Looking for a Happy Returns alternative?

Rich Returns is a fast and modern Returns Management Platform built for Shopify.

Trusted by Shopify merchants in 70+ countries.


Automate your

Customer inquiries concerning returns take up the
majority of a customer-support rep’s workday. Let
customers self-serve while delivering an exceptional

  • Put your returns on autopilot
  • Dramatically reduce support resources for returns
  • All returns in a single beautiful dashboard

Drive Loyalty

One Click Exchanges
for your customers.

Offer an unparalleled experience
and drive more exchanges. Increase
CLV by making customers actually
come back with a seamless process.

  • No manual back and forth for customer support
  • Seamless selection of another variant or item
  • Live inventory check

Bye bye email

Branded Return Portal.

Offer your customers a hassle-free
way to start a return with a fully branded

  • Higher trust
  • A great customer experience
  • More loyal customers means more revenue
  • Fully customizable: Texts, logos, backgrounds, colors

Their opinion - not ours

See all 4.8 star ratings on the Shopify App-Store here

We have been using Rich Returns for just under 2 years and find the portal very efficient both for CS agents and our customers. The team has always been on hand to offer quick support and is receptive to optimisation and suggestions we have given!
Saint and Sofia
Great app for handling returns, but also amazing customer service! Would recommend the app to everyone.
lala Berlin
Great app for our return shipments. We can offer free returns from county's outside the EU to our warehouse within the EU because of Rich Returns. Special thanks to Andrej from support!
The team over at Rich Returns is amazing. Super helpful and fast! The app has allowed us to make a very simple exchange platform for our customers. A+
Aya Healthcare
We're really impressed by Rich Returns and their developer support. We explored 5 other alternative apps beforehand and they were all either way overpriced or lacked the unique functionality that we needed and were not willing to adapt anything for us. Rich Returns has been adding and adjusting features we request within 24 hours. We highly recommend this app.
This app has made our exchange/return process much smoother and easier for customers and staff! Great customer support too

Get started with Rich Returns

Built exclusively for the Shopify platform. A better experience for your customers, fewer headaches for your team. You'll be set up in minutes.

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